Soft Skills

Internal

• Leadership

External

• Love the Brain You’re in by Kate Gray and Chris Young (InfoQ Talk)
• Incrementally Refactoring Your Habits with Psychology by Tilde Ann Thurium (InfoQ Talk)

Giving Feedback

• How to Give Feedback and Why I’ve Been Doing It All Wrong by Patrick Riley (Medium Article)
• The Feedback Fallacy by Marcus Buckingham and Ashley Goodall (Harvard Business Review article).
  • Telling people what we think of their performance does not help them thrive and excel, and telling people how we think they should improve actually hinders learning.
  • Extrapolating from what creates our own performance to what might create performance in others, we overreach.
  • Your brain responds to critical feedback as a thread and narrows its activity [...]. The sympathetic system lights up. This is the "fight or flight" system.
  • Learning rests on our grasp of what we're doing well, ot on what we're doing poorly, and certainly not on someone else's sense of what we're doing poorly.
  • We learn most when someone else pays attention to what's working within us and asks us to cultivate intelligently.
  • If you study failure, you’ll learn a lot about failure but nothing about how to achieve excellence. Excellence has its own pattern.
  • If we continue to spend our time identifying failure as we see it and giving people feedback about how to avoid it, we’ll languish in the business of adequacy.
  • Whenever you see one of your people do something that worked for you, that rocked your world just a little, stop for a minute and highlight it.