Soft Skills
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Internal
External
- Love the Brain You’re in by Kate Gray and Chris Young (InfoQ Talk)
- Incrementally Refactoring Your Habits with Psychology by Tilde Ann Thurium (InfoQ Talk)
Giving Feedback
- How to Give Feedback and Why I’ve Been Doing It All Wrong by Patrick Riley (Medium Article)
- The Feedback Fallacy by Marcus Buckingham and Ashley Goodall (Harvard Business Review article).
- Telling people what we think of their performance does not help them thrive and excel, and telling people how we think they should improve actually hinders learning.
- Extrapolating from what creates our own performance to what might create performance in others, we overreach.
- Your brain responds to critical feedback as a thread and narrows its activity [...]. The sympathetic system lits up. This is the "fight or flight" system.