Soft Skills

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Internal

External

Giving Feedback

  • How to Give Feedback and Why I’ve Been Doing It All Wrong by Patrick Riley (Medium Article)
  • The Feedback Fallacy by Marcus Buckingham and Ashley Goodall (Harvard Business Review article).
    • Telling people what we think of their performance does not help them thrive and excel, and telling people how we think they should improve actually hinders learning.
    • Extrapolating from what creates our own performance to what might create performance in others, we overreach.
    • Your brain responds to critical feedback as a thread and narrows its activity [...]. The sympathetic system lights up. This is the "fight or flight" system.
    • Learning rests on our grasp of what we're doing well, ot on what we're doing poorly, and certainly not on someone else's sense of what we're doing poorly.
    • We learn most when someone else pays attention to what's working within us and asks us to cultivate intelligently.