Soft Skills: Difference between revisions

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** If we continue to spend our time identifying failure as we see it and giving people feedback about how to avoid it, we’ll languish in the business of adequacy.
** If we continue to spend our time identifying failure as we see it and giving people feedback about how to avoid it, we’ll languish in the business of adequacy.
** Whenever you see one of your people do something that worked for you, that rocked your world just a little, stop for a minute and highlight it.
** Whenever you see one of your people do something that worked for you, that rocked your world just a little, stop for a minute and highlight it.
** There’s nothing more believable and more authoritative than sharing what you saw from her and how it made you feel.

Revision as of 21:26, 6 June 2019

Internal

External

Giving Feedback

  • How to Give Feedback and Why I’ve Been Doing It All Wrong by Patrick Riley (Medium Article)
  • The Feedback Fallacy by Marcus Buckingham and Ashley Goodall (Harvard Business Review article).
    • Telling people what we think of their performance does not help them thrive and excel, and telling people how we think they should improve actually hinders learning.
    • Extrapolating from what creates our own performance to what might create performance in others, we overreach.
    • Your brain responds to critical feedback as a thread and narrows its activity [...]. The sympathetic system lights up. This is the "fight or flight" system.
    • Learning rests on our grasp of what we're doing well, ot on what we're doing poorly, and certainly not on someone else's sense of what we're doing poorly.
    • We learn most when someone else pays attention to what's working within us and asks us to cultivate intelligently.
    • If you study failure, you’ll learn a lot about failure but nothing about how to achieve excellence. Excellence has its own pattern.
    • If we continue to spend our time identifying failure as we see it and giving people feedback about how to avoid it, we’ll languish in the business of adequacy.
    • Whenever you see one of your people do something that worked for you, that rocked your world just a little, stop for a minute and highlight it.
    • There’s nothing more believable and more authoritative than sharing what you saw from her and how it made you feel.